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An operations position at Ernest offers tremendous professional development and the ability to grow with a stable, family company. With an average tenure of 25 years, this could be your last job before retirement.

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Merchandising Manager

We are searching for a Merchandising Manager who will act as the consummate resource in the development and partnering of our suppliers. This will be accomplished through your leadership, direction and motivation of our merchandising department. By building effective relationships with our vendors and sales force you will fulfill our company's five-point commitment to our customers. Ultimately, this position is the focal point in harnessing the power of our supply base for the benefit of our customers.

EXPECTATIONS AND GOALS:

  • Manage, support, and nurture the development, growth, and success of the merchandising staff
  • Strive to exceed the company goals as to gross profit production and the gross profit percentage
  • Monitor the company inventory for turnover, taking special charge of custom, one-customer inventory

VENDOR RELATIONS AND COMMITMENTS:

  • Develop, maintain and enhance a close working relationship between the company and our suppliers
  • Establish and maintain close working relationships with the decision-makers of our top suppliers
  • Examine and evaluate marketplace business conditions, vendor opportunities and new product introductions
  • Regularly poll the sales force and vendor representatives for opportunities and concerns

MANAGEMENT DUTIES AND RESPONSIBILITIES:

  • Manage, supervise and be ultimately responsible for all merchandising and inventory functions
  • Responsible for controlling the company inventory, making sure that the inventory level is reviewed monthly and that the levels meet our company month supply levels
  • Stay abreast of market conditions, changes in products, changes in price levels, terms, discounts, allowances, promotions and changes with suppliers
  • Purchase at the lowest costs, improve quality and marketability of our products, and seek new and/or better products that the company can sell competitively at improved gross profit margins
  • Evaluate and offer suggestions to increase results, which should include better methods, systems and procedures
  • Select, hire and train merchandising agents
  • Review the performance of the merchandising staff
  • Review all low gross profit orders with the Credit Department, Sales Manager and the Director of Operations
  • Hold meetings with the Merchandising Department that assess vendor quality control, new products and promotions

Sales Manager

The Sales Manager acts at the company's consummate resource in achieving the long-term loyalty of our customers and managing all activities related to the daily operations and development of the company. This is accomplished through a combination of taking ownership of key account relationships and providing leadership, motivation and direction to our sales force. Ultimately, this position is the focal point in our company's long-term strategy to develop incremental GTM growth through in-depth selling with existing customers and through the acquisition of new customers.

POSITION OVERVIEW:

  • Manage and oversee the company's sales direction and functions, including development of sales techniques, approaches and measurement standards.
  • Strive to exceed the company's sales objectives as to GTM production, GTM%, sales performance and customer loyalty.
  • Manage, support and cultivate the development and growth of the sales force.
  • Nurture the close working relationships with our valued supplier partners as it pertains to our core purpose.
  • Maximize account penetration via in-depth selling.
  • Ensure that the company's sales force alerts senior management to any possible customer problems by immediately communicating complete and accurate information to all parties involved within the company.
  • Respond swiftly, thoroughly and effectively to customer crises to assure satisfactory resolution.
  • Conduct regularly scheduled reviews with the company's sales force to discuss in-depth account reports, customer problems, and organizational relationships.
  • Act as the point-person for all departments when sales-related issues arise.
  • Establish selling prices and approve deviations within company policy.
  • Support and assist in the implementation of all company policies including credit and collections policies.
  • Implement sales promotions, campaigns and sales contests.
  • Lead monthly sales meetings.

OPERATIONAL RESPONSIBILITIES INCLUDE:

  • Manage, support, train and nurture the development, growth and success of the inside staff. Maintain and keep employee morale at a high level.
  • Develop and maintain a yearly business plan that includes programs for improving the profitability of the company. Develops and coordinates projects and implements cost saving measures. Completes projects on time and under budget.
  • Contributes to building a positive team spirit.
  • Inspires and motivates employees to perform at a high level.
  • Make recommendations to the company for better results, which should include better methods, systems and procedures.
  • Select, hire and train sales representatives.